For MCSTs, managing agents & facilities managers
Common-property drainage, handled like the recurring duty it is
Basement sumps, car-park drains, common corridor floor traps, and now a statutory duty to maintain stormwater drainage — an MCST's drainage responsibilities are broader than most managing agents were originally briefed on. We match you to specialists who understand strata property, not just single-unit call-outs.
What's actually the MCST's responsibility
Common areas — corridors, lift lobbies, basement car parks, refuse rooms, drains and shared services — fall under the MCST's maintenance responsibility, typically executed through the managing agent. Individual unit plumbing inside a subsidiary proprietor's own unit generally doesn't. Drainage sits mostly on the MCST side of that line: common-property floor traps, car-park sumps, and now — under the March 2025 amendment — stormwater drains and flood-protection measures on the property.
Car-park & basement sumps
Regular desilting keeps sump pumps working when they're needed most — during heavy rain, which is exactly when a neglected sump fails.
Common-area drain jetting
Corridors, refuse chute areas and shared kitchens (where present) generate grease and debris loading that residential-scale plumbing contracts often aren't equipped for.
Stormwater compliance
The new statutory duty applies directly to MCST common property. See Stormwater & Tank Maintenance for what it requires.
Why a standing contract usually beats reactive call-outs
An MCST managing a recurring line item — like drainage maintenance — through an annual or term contract gets more consistent pricing and a specialist who already knows the property's layout, than starting from scratch with a new call-out every time something backs up. If that's the direction you're considering, say so in the quote form; it's a different (and generally better-value) conversation than a one-off job.
Getting a quote as a managing agent
The quote form asks for property type, so select "Condo / MCST" and describe whether you're after a one-off job or exploring a standing maintenance arrangement — the qualification questions route the two differently.